FAQ

In case of bad weather, the tour company will offer rescheduling or refunds according to their policy. This flexibility ensures that guests can still enjoy their experience or receive compensation if the weather affects the tour.

    Tours can be booked via our website, contact number, or booking platform. Detailed instructions and support are provided to make the booking process straightforward and convenient for all guests.

    The terms of cancellation, including deadlines for full or partial refunds, will be provided upon booking. This information ensures that guests are fully aware of their options should they need to change or cancel their plans.

    My Tuk Tuk can comfortably accommodate up to 6 passengers. This allows for a more intimate and personalized experience, ensuring everyone can enjoy the sights and commentary without feeling crowded.

    A typical 2-hour tour for up to 6 people costs around 180€. Prices may vary based on the specific tour package and any additional services or features requested, ensuring options to fit different budgets and preferences.

    Some tours include tastings of local delicacies, such as the famous Pastéis de Belém. These culinary experiences add an extra layer of enjoyment and cultural immersion to the tour, making it more memorable.

    I speak in English, Portuguese, and French. This multilingual capability ensures that the tours are accessible and informative for a diverse range of guests, enhancing their overall experience and understanding of the sights.

    The tours cover Lisbon’s old town, including Graça, Alfama, Baixa, Chiado, and Bairro de Belém. These areas are rich in history and culture, providing a comprehensive overview of the city’s most iconic landmarks and neighborhoods.

      The tour starts at a clearly defined location, which will be communicated at the time of booking. Specific landmarks or maps will be provided to ensure that guests can easily find the meeting point without any hassle.

      The tour is suitable for children and elderly passengers. Special considerations are made to ensure the comfort and safety of all participants, making it a family-friendly and inclusive activity.

      My tours generally last around 2 hours, but the complete tour of Lisbon takes about 4 hours. The duration can vary depending on the specific tour package chosen, offering flexibility to meet the needs and interests of different groups.

      Guests are advised to wear comfortable clothing appropriate for the weather, sunscreen, a hat if it’s sunny, and a camera for capturing memorable moments. This ensures a pleasant and enjoyable tour experience.

      Information on accessibility for those with mobility issues is available upon inquiry. Efforts are made to accommodate all guests, ensuring that everyone can enjoy the tour comfortably and safely.